- Accessing your course DRR page
- Components of your
course DRR page
- Accessing required and supplemental readings
- Searching the digital reading room
- FAQs and troubleshooting
- Contacting library
1. Accessing your course DRR page
To access the digital reading room for your course, click on the 'Index
of Digital Reading Files' link in the left-hand column & find your course under required subject of Undergraduate Program, for-example Anthropology (ANTH) subject or find your course under required Graduate Program, for-example Heritage Resources Management (HERM) Program.
Figure 1.1 Index of Digital Reading Files Page
Clicking on the 'ANTH 499' link, for example, will bring you to the
digital reading room page for Anthropology 499, in which you may access
and search the required and supplemental readings for that course.
Figure 1.2. Course Digital Reading Room Page
2. Components of your course DRR page
Once you have accessed your course digital reading room page, you may
wish to get acquainted with Course Description.
Main Menu Links
'Program link' refers to the Centre or Faculty of your course, 'other resources' link refers to additional resources in any.
Also along the left-hand column is the DRR search box that allows to search within all DRR resources.
The Course DRR content consists of Required &/or Supplementary Readings.
Top menu underneath the Course Title allows you to view the Course DRR by the Course Structure (by Unit, by Lesson, etc,) or by all Course DRR content ("Show All" link).
3. Accessing required and supplemental readings
Course readings will be displayed in the required readings or supplemental
readings sections as a link with a description of the reading underneath.
To access this reading, click on the link for the reading.
Once you have clicked on the link to the reading, if it is
accessible via the Internet, you will be redirected to that reading through
browser. The reading will appear in a new browser window, and you may
read it online.
If the article is accessible via the Athabasca University
Library database, you will be redirected to a page in which you must
enter your name and student or library ID, as per the figure below.
Figure 3 AU User Authentication Redirect Page
If a reading material is not available online through the
AU Library database, but is available to borrow as a print copy from
the AU Library, you will be redirected to the AU Library page in which
you may request the item.
If the reading material is availabe as an Adobe Portable Document
Format (PDF) file, then you must first download the free Adobe Acrobat
Reader from http://www.adobe.com/products/acrobat/readstep2.html
4. Searching the DRR
To use the search feature, type a keyword into the 'Search' box, and then click the 'Search'
Figure 4. Searching
The list of search results that will be displayed are ranked according
to how relevant the item is to your keyword. This is shown by the number
University icons that appear
after your search results. So, for example, a search result with 11 icons underneath it would indicate a
high relevancy, and would be the first item displayed in your search results.
A lower relevancy would have only 6 icons, etc.
5. FAQs and troubleshooting
FAQ's Regarding Remote Access to
Q. How can
I access the Databases from home?
A. It is possible to access the
databases from home, including readings in the Digital
Reading Room, by going through an authentication process
allows us to ensure that users are members of the AU community. The authentication
process requires users to enter their username (First name and Last name)
and password (student or library ID). See Help Center: Remote Access to Databases
Q. Why can I access the
databases from home, but not from work?
A. Many workplaces employ "firewalls" to control network/Internet
access. This may prevent you from connecting to the library's proxy server.
If you believe this is the case, contact your workplace system administrator.
Q. What is the Digital Reading Room?
A. The Digital Reading Room (DRR) is an online course reserves system
that provides students with access to course readings and supplementary
learning resources. These resources have been selected by faculty and
are organized by course. They include online journal articles, Web sites,
electronic books, video clips and audio clips.
Q. Why do I sometimes have to fill out a form to order material from
A. As you use the DRR you will find that some resources are freely
available on the Web, some are stored in online databases, and some
are available in print form from AU Library. The course writer has selected
the resources that he or she feels best meet the needs of the course.
It may be that some key resources are simply not available in an electronic
format. The course writer has worked with AU Library to ensure that
these print based resources (e.g. books, photocopies of journal articles)
are available in the Library. The online form provides you with a convenient
method of ordering these resources.
Q. Why do I get asked for a database login and password?
A. The contents of databases are licensed and therefore available to
a community of users on a subscription basis. In order to access readings
that are stored in the online Databases you will need to be
authenticated as a user associated with Athabasca University. The authentication
process requires users to enter their First name and Last name and Student
ID or Library ID number.
Q. How do I view readings that are available in "PDF"?
A. To display PDF (Portable Document Format) files you need to have
Adobe Acrobat Reader. If you do not already have this program installed
on your computer you may download it from:
Q. Who do I contact for help using the Digital Reading Room?
A. Contact email@example.com
T R O U B L E S H O O T I N G
browser version isn't listed
must use at latest version Internet Explorer
or Firefox. To upgrade your browser, download a more current
version of Internet
Explorer or FireFox.
is already set up for a different proxy server
can replace your current settings. Be sure to note your original proxy,
so you can revert after using the Databases.
sure that the correct URL is in the correct place in your browser's settings.
|Can't open PDF file in DRR
||View PDF files in Firefox without downloading them
Display PDF in browser | Acrobat, Reader XI
|Security Certificate Warning
||Security Exceptions – Instructions for trouble shooting
are correct, but still no connection
have been denied access after entering your name and membership number,
you must close your browser, reopen and wait 10 minutes before attempting to
problems at work but not at home
measures (e.g. firewalls) on your workplace network may prevent use of
a proxy server. Consult your network administrator.
patron record not found" message
out typos, try entering the information once more. If you still can't
access the Databases, contact the Library
to check your status.
patron status doesn't match the eligible category of users: AU students,
staff, faculty, and tutors. Externals and alumni are unable to access
these databases, because of the licensing agreement. If you are a valid
user, please contact the Library
not listed above
Services Helpdesk. Please have ready your browser and version
number, location you are trying to access the databases from, the name
of your Internet Service Provider, the name of the database(s) you are
trying to access, and a description of the problem. (Please copy down
any error message(s) you receive and include them in your description.)
Contacting the Library
There are many ways to contact the library for help with using the DRR
or questions related to obtaining materials from the AU Library.
Calgary: (403) 263-6465, ext. 6254
Edmonton: (780) 421-8700, ext. 6254
Canada/US: (800) 788-9041, ext. 6254
Other: 011 (780) 675-6254
Fax : (780) 675-6477
Hours: Monday - Friday
8:30 am - 5:00 pm (MT)
Voice mail is in operation 24 hours a day, 7 days a week.
Library Information Desk
1 University Drive
Athabasca, AB Canada T9S 3A3